WiNet, the company behind the platform

WiNet is a pan-African platform that today serves thirteen African countries. We are building it so that selling Internet access in a neighbourhood becomes a real trade: no money paid upfront, no lost scratch cards, no books kept in your head.

Our purpose

Why WiNet exists

All over Africa, people already resell Internet. A call box sharing its connection, a shop putting a router out on the terrace, a cybercafé selling browsing by the hour, a hotel handing a code to its guests. The need is there, and so is the demand.

But the way it has to be done is punishing. You have to spend money before you earn any: buying scratch cards, printing vouchers, tying up credit. You have to handle a pile of small slips that get lost, get handed out twice, and can no longer be counted at the end of the day. You have to rely on memory: who paid, who did not, how much is left in the till. And when the router goes down, you have to find someone who knows how to bring it back up.

WiNet replaces all of that with a simple mechanism. The end customer buys their own access, on the zone's portal, with their Mobile Money. The money lands in the zone's balance. The manager has paid nothing upfront, printed nothing, written nothing down: they open their app, see what has been sold, and trigger a payout to their number whenever they want.

Four principles that guide every decision

WiNet is not foreign software translated in a hurry. It is designed, from the very first line, for the real conditions of an African neighbourhood.

The language of whoever is reading

The portal the end customer sees exists in French, English and Swahili, and picks the right one on its own from the phone. The Manager app and the admin console are in French and English. Nothing that matters is left in a language the user does not speak.

Entry-level phones

We design for the device managers really hold: little memory, a modest screen, a tired battery. The screens stay plain and fast.

Slow networks

The captive portal is deliberately tiny: no external resources, everything inlined, so it opens even when the connection is struggling.

Mobile money rather than banking

MTN, Orange, M-Pesa, Airtel, Wave, Telecel, Nigerian USSD: in each of the thirteen countries served, this is how people pay every day. It sits at the centre of the product, not as an option added afterwards.

Our commitments

A manager entrusts WiNet with their hardware, their customers and their money. We take that responsibility seriously, and we would rather write it down in black and white than leave it implied.

  • You never pay anything upfront: the account, the app and the BASIC portal are free, and WiNet earns from a single commission taken on each sale, with no subscription and nothing paid in advance.
  • No payment takes place inside the app, and no feature is reserved for a paid account. Hardware and jobs are settled directly between the people concerned.
  • Your data is not sold, rented or handed over to advertisers. It is used to run your service, nothing else.
  • A manager never sees another manager's data: every account is kept separate.
  • You can request the deletion of your account at any time, without having to give a reason.

What we do not claim

We publish no revenue figures, no user counts and no staged testimonials. When a piece of information is not yet verifiable, or belongs to the commercial relationship, we would rather share it on request than invent it.

That is true of the commission rate, which is set when the account is opened according to your activity, and of the publisher's detailed legal particulars: they are provided on request. Write to us and we will answer.

Read the legal pages

Talk to someone at WiNet

A question about WiNet, a zone project, an application, a partnership: we reply within 24 working hours, in English or French.

Report a problem

Router offline, portal stuck, payment not credited: describe the zone and what you are seeing.

Describe the problem

Partners & resellers

Distribute WiNet and the hardware in your city, or support managers near you.

Propose a partnership

WiNet — publisher of the site and the app, present in thirteen African countries. The publisher's legal information appears in the legal notice. Looking for something else? See the Contact page to find out who to write to for your need, the Partners & resellers page if you want to distribute WiNet in your city, or the frequently asked questions if your question already has an answer.

WiNet

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